CompassDuo
Support
For help with CompassDuo, questions, or feedback, contact Jacob Marshall.
support@rivercityapps.comReporting an issue
To help troubleshoot, please include:
- Your device model and iOS version.
- Your CompassDuo version.
- What happened and the steps that led to it.
Screenshots or sighting photographs are optional. Please avoid sending sensitive information. Exported images may visibly show location-related instrument readings if those overlays are selected.
Your saved photographs
Saved sightings and bearings are stored in the app’s private on-device library. Export photographs you want to keep before deleting the app. Support cannot recover your private library.
Privacy questions and deletion requests
Use the email address above to ask about privacy or request deletion of support correspondence. Resolved conversations are generally deleted within 12 months after resolution, subject to the exceptions described in our privacy notice.